We increase responsiveness and accountability of Public Offices in Service Delivery. To achieve this, we increase citizens and public officer’s knowledge and awareness on constitutionalism and importance of adherence to rule of law in delivery of public services and access to justice. We promote citizens’ rights to services delivery, information, participation in decision making processes, monitoring and oversight of public offices. To ensure marginalized groups (women, youth and persons with disability) are not left behind, we strengthen their capacity to proactively seek for information, public services, participate in decision making processes and give feedback on quality of services, management and utilization of public resources.

We advocate for an improved policy environment for Water Sanitation and Hygiene (WASH) infrastructure in primary health care facilities. This is enabled by improving policy and decision makers’ awareness of WASH policy and requirements in primary HCF. We also advocate to county governments to include costed WASH activities in facility and county budgets. This includes establishing a budget line for WASH in HCF to guarantee infrastructural development, routine maintenance, employment and retention of support staff for WASH services. Citizens are empowered to monitor accountability of the facility management committee and the government in implementation of policies and strategies for WASH in HCF using social accountability tools.

We advocate for and pro-actively engage government and stakeholders in advancing the Universal Health Coverage (UHC) agenda at policy, strategy and service delivery levels. Community members, civil society organizations, health care workers and policy makers are made aware of the core concepts of UHC, their roles and responsibilities in promoting the UHC agenda. These includes engaging with government in development and review of policies, strategies, investment plans and benefit packages. Monitor fulfillment and critique government’s UHC Country progress report, political promises and commitments on UHC at County, national and global levels. We also partner, collaborate and link grassroots civil society organizations to global UHC2030 Civil Society Engagement Mechanism (CSEM) to inform regional and global discussions on UHC.

We increase access and utilization of focused Maternal, Newborn, and Child Health (MNCH) and Family Planning (FP) services in Kenya. This entails conducting advocacy dialogue forums with custodians of cultural practices and beliefs that hinder demand for MNCH/FP services. We mobilize these gatekeepers to become behavior change champions for addressing the negative socio-cultural driven barriers. Expectant mothers are sensitized on importance of Antenatal Clinics (ANC) and Skilled Birth Attendance (SBA) and family planning. We train male champions to reach out to fellow men with information, identify and refer couples for MNCH services while Community Health Volunteers and reformed Traditional Birth Attendants are sensitized to act as birth companions. That is, accompany expectant mothers / new born to health facilities.